iMDsoft in north Tel Aviv, Israel, seeks a Technical Specialist to join the Customer Support team to provide support and service to Customer Support for information systems implemented in intensive care units and operating rooms. Requires participation in 24/7 support rotation and occasional travel to Europe. This is a full-time position.
 

Job Description

• Technical implementation at client sites (typically hospitals) located in Israel and Europe, including installation, training, and on-site testing and support
• Technical support as part of the Customer Support  team, using remote tools
• Software installation and configuration of interface with other hospital information systems

Requirements

• French at mother tongue level
• High level of spoken and written English
  Thorough knowledge of networking and OS
• MCSE/ MCP certification or relevant university degree
• SQL server knowledge - an advantage
• Excellent communication and interpersonal skills; service awareness
• Ability to work under pressure
• Relevant experience in technical customer service (> 1 year) 

To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Technical Specialist Customer Support – EMEA [Your name]” in the email subject line. Only relevant applications will be answered.

iMDsoft in north Tel Aviv, Israel, seeks a Clinical Application Specialist - EMEA for software implementation in Intensive Care Units, and in operating rooms in hospitals worldwide. The position involves directing the clinical aspects of implementation projects, including overseeing customer relations, providing application solutions, and playing a dynamic role in the coordination of the implementation project. In addition, the position involves conducting clinical workflow analysis, and leading the software customization alongside with the hospital team.

This is a full-time position and requires frequent travel.
 

Requirements

• Fluent Dutch, English and Hebrew
• Excellent social skills, customer orientation
• Highly motivated, independent and charismatic
• Excellent computer skills

Advantages

• Familiarity with clinical environments
• Instructional background
• Fluency in an additional language  
   

To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Clinical Application Specialist – EMEA [Your name]” in the email subject line. Only relevant applications will be answered.

iMDsoft in north Tel Aviv, Israel, seeks an Response (RFP/Tender) Team Member.
 

Job Description

• Answering incoming Requests for Proposals (RFPs) and tenders from hospitals in Israel, Europe, the U.S. and the Far East, seeking to purchase clinical information systems in their ICU and anesthesia departments
• An entry level position writing marketing-oriented responses to varying queries and requests by potential customers. Producing documentation to support the tender process

Required Qualifications

• English mother tongue; additional languages an advantage
• Impeccable English writing skills
• Experience in copyediting or marketing writing an advantage
• Familiarity with computer applications, such as Microsoft Office, and with using the internet
• Relevant academic degree – an advantage 
   

To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Response (RFP/Tender) Team Member [Your name]” in the email subject line. Only relevant applications will be answered.

iMDsoft in north Tel Aviv, Israel, seeks a Technical Specialist - Help Desk (German Speaker). 
 

Responsibilities

■ Technical implementation at client sites (typically hospitals) located in Israel and Europe, including installation, training, and on-site testing and support
■ Technical support as part of the helpdesk team, using remote tools
■ Software installation and configuration of interface with other hospital information systems
■ The job requires extensive travel to Europe and participation in 24/7 support rotation
 

Job Requirements

■ Thorough knowledge of networking and OS
■ MCSE/ MCP certification or relevant university degree
■ SQL server knowledge - an advantage
■ Good communication and interpersonal skills; service awareness
■ Ability to work under pressure
■ Relevant experience in technical customer service ( at least 1 year)
■ A high level of spoken and written English
■ A high level of spoken and written French or German
 

To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Technical Specialist - Help Desk (German Speaker) [Your name]” in the email subject line. Only relevant applications will be answered.
 

iMDsoft seeks an information System Analyst for its Tel Aviv North office

Position Description:

• Design and develop requirements for clinical software applications for the acute care (inpatient) environment
• Analyze clinician needs, client requests, regulatory requirements, patient safety hazards, and existing software solutions

Requirements:

• At least 3 years experience designing software applications
• Experience designing healthcare applications strongly preferred
• Formal IT training preferred
• Ability to present well-organized ideas in a written format
• Mother-tongue level English in reading and writing

To apply, To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Information System Analyst [Your name]” in the email subject line. Only relevant applications will be answered. 

iMDsoft in north Tel Aviv, Israel, seeks a Training Developer / administrator to join the Training and Documentation team to provide administrative service, mange and organize company's internal courses, manage the translation line and develop lesson plans and presentations.

Requirements

• Excellent administrative and organizational skills
• Excellent English (speaking, reading and writing)
• Excellent computer skills, MS-Word and PowerPoint a must
• Proven instructional capabilities, preferable in classic training development
• Excellent social skills, teamwork and customer service standards
• Experience working with vendors, specifically in the localization and translation field – an advantage

To apply, send your CV in English as a Word / RTF attachment to jobs@imd-soft.com, with “Training Developer [Your name]” in the email subject line. Only relevant applications will be answered.