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Careers

  • Technical Support Specialist - EMEA

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Support Specialist to join our EMEA Customer Support group. The position requires getting familiar with the supported product and the customer needs, and provide excellent Technical Support and Customer Service.

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    Technical Support Specialist - EMEA

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Support Specialist to join our EMEA Customer Support group. The position requires getting familiar with the supported product and the customer needs, and provide excellent Technical Support and Customer Service.

    Requirements

    • Previous experience in a comparable technical support and/or deployment position
    • Ability to understand and troubleshoot system and applications flows and provide technical solutions
    • High level of English
    • Knowledge of networking and operating systems
    • Experience with Microsoft technology (WIN Server 2008/2012, WMI, Power Shell, Registry, Active Directory, Domain Controller, DNS)
    • Knowledge of SQL Server 2012 and above (installation, configuration, backup and restore, SQL scripting).
    • Experience with virtualization technologies (both System and Application solutions)
    • Experience of healthcare IT – An advantage
    • German/French speaking – an advantage

    Personal Skills

    • Customer service orientation
    • Sense of urgency and ownership is handling Customer issues
    • Independent and self-learner
    • Excellent communication and interpersonal skills
    • Problem solving abilities - thinks outside the box with a ‘can do’ attitude
    • Ability to work under pressure

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered.

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  • Team Leader - Customer Solutions

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Team Leader to join customer solutions team in our Tel Aviv offices. Responsibilities will include mentoring, training, design and design review, and challenging the development team to maximize their potential.

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    Team Leader - Customer Solutions

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Team Leader to join customer solutions team in our Tel Aviv offices. Responsibilities will include mentoring, training, design and design review, and challenging the development team to maximize their potential.

    Requirements

    • BSc in Computer Science or equivalent experience
    • Proven experience as a team leader
    • Proven experience in .NET framework        
    • Proven experience in WPF or Networking- mandatory
    • Experience working with SQL Server
    • Excellent written and verbal English communication skills

    An advantage:

    • Experience in OOP
    • Experience in clean code
    • Experience in multi-tier applications
    • Proven experience in design patterns
    • Knowledge of MVVM pattern
    • A deep understanding of performance and scalability
    • Experience in an Agile environment
    • Experience in WCF
    • Experience in writing customer-facing technical documents

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered

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  • Experienced Software Developer (C#)

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for software developers to join our R&D department in Tel Aviv offices. Our mission is to help clinicians all around the world to save lives… and we invite you to join us and be a part of this exciting journey!

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    Experienced Software Developer (C#)

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for software developers to join our R&D department in Tel Aviv offices. Our mission is to help clinicians all around the world to save lives… and we invite you to join us and be a part of this exciting journey!

    We are looking for talented software developers who enjoy being a part self-organizing teams of smart people, who know how to have fun but also demonstrate leadership qualities and have a common-sense approach to solving problems. Agile mindset and positive attitude are a must!

    Requirements:

    • BSc in Computer Science or equivalent
    • Proven in-depth experience in .NET framework
    • Proven experience in OOP
    • Proven experience in design patterns
    • Experience in multi-tier applications
    • Experience writing unit tests and integration test (TDD/BDD)
    • Good English reading, writing, and conversational skills
    • Real team player

    An advantage:

    • Experience in writing customer-facing technical documents
    • A good understanding of performance and scalability
    • Knowledge of WPF and MVVM pattern
    • Knowledge in mobile architecture and environments
    • Experience working in an Agile/Lean/Scrum environment
    • Experience as Scrum master

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered.

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  • Experienced Solution Analyst

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a talented and Experienced Solution Analyst to join our Tel Aviv offices and be responsible for planning specific clinical information system solutions for clients. This is a full-time position that requires some travel abroad (15%-20%).

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    Experienced Solution Analyst

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a talented and Experienced Solution Analyst to join our Tel Aviv offices and be responsible for planning specific clinical information system solutions for clients. This is a full-time position that requires some travel abroad (15%-20%).

    Job Description 

    • Responsible for eliciting business requirements, processes mapping and documenting as well as presenting these as functional requirements, using recognized methods and tools
    • Work closely and act as a liaison between external clients & engineering team leaders to ensure solutions meet client requirements
    • Support various in-house teams: engineering, design, sales, marketing, implementation, and support, as required

    Requirements

    • At least 7 years’ experience as business analyst or solution architect
    • Strong technical background
    • MA or MSc degree -must, computer Science- advantage
    • Ability to develop effective relationships both in-house and with clients
    • Excellent analytical and communication skills, both verbal and written
    • Excellent English writing and presentation skills
    • Experience working with global companies 
    • Ability to learn independently
    • Ability to influence cross-functional teams without formal authority
    • Ability to present well-organized ideas in a written format
    • Multi-task, work independently, and demonstrate attention to detail
    • Ability to quickly understand and analyze business requirements through customer interactions, review of documentation and other data sources.
    • Ability to interact and present information in a concise and compelling manner to relevant internal and external stakeholders.

    Advantages

    • Experience working in a Professional Services context
    • Work experience in IT Healthcare environment
    • Basic developer skills
    • Knowledge of database programming
    • Experience in Microsoft Blend and/or Visio

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered.

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  • Customer Solutions Developer

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a talented and C# Developer to join the customer solutions team in our Tel Aviv offices.

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    Customer Solutions Developer

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a talented and C# Developer to join the customer solutions team in our Tel Aviv offices.

    Requirements  

    • BSc in computer science or equivalent
    • At least 3 years of programming experience with C# / VB.NET
    • SQL development experience including: T-SQL and Stored Procedures
    • Unit Testing & Debugging experience
    • Excellent written and verbal English communication skills

    Advantages

    • C++ and VB6 proficiency
    • Multithreading , data structures, algorithms
    • Customer-facing attitude
    • Self-Motivated with strong delivery focus
    • Independently, quick learner, corporate player

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered
                            

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  • Customer solutions Tester

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Tester to join our Customer Solutions Testing Team. The position involves manual testing of software device drivers, interfaces and modules that interact with a complex client & server applications.

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    Customer solutions Tester

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Tester to join our Customer Solutions Testing Team. The position involves manual testing of software device drivers, interfaces and modules that interact with a complex client & server applications.

    Requirements

    • At least twoyears of experience in Blackbox software testing
    • Experience in TFS & MTM
    • Experience in SQL and SQL Server 2008/2012                                                                                                 
    • Good technical skills                                                                                                                                                                              
    • Good English reading, writing, and conversational skills

    Advantages

    • ISTQB certification
    • Knowledge and working experience in writing and updating VB.NET                                                                          
    • Experience in system and network administration , VMWare,  RDP, WireShark, Citrix,Servers & Clients
    • Graduate of medical informatics

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered.

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  • Technical Implementation Engineer

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Implementation Engineer to join our Professional Services division. As a part of the project technical implementation team, you will be responsible for installing and integrating our product into customers’ hospital information system environment. This position includes the responsibility to support development and manufacturing of integrating Medical Devices into iMDsoft product. This is a full-time position that requires occasional travel to customer premises worldwide, up to 20% of the position.

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    Technical Implementation Engineer

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Implementation Engineer to join our Professional Services division. As a part of the project technical implementation team, you will be responsible for installing and integrating our product into customers’ hospital information system environment. This position includes the responsibility to support development and manufacturing of integrating Medical Devices into iMDsoft product. This is a full-time position that requires occasional travel to customer premises worldwide, up to 20% of the position.

    Main elements of the role are:

    • Achieving a high level of understanding of the product architecture and platform
    • Implementing solutions according to a signed project scope
    • Troubleshooting technical issues associated with implementation and production systems
    • Working with Medical Devices vendors, high level of understanding of medical devices protocol, signals and physical connection (LAN, RS232)

    Requirements

    • Relevant academic degree
    • 3+ years of experience in a comparable technical support and/or deployment position
    • Experience working with medical devices protocols, signals and physical connection
    • Ability to understand and troubleshoot system and applications flows and provide technical solutions
    • Strong skills in building organized processes and structured formal documentation
    • Thorough knowledge of networking and operating systems
    • Experience with Microsoft technology (WIN Server 2008/2012, WMI, Power Shell, Registry, Active Directory, Domain Controller, DNS)
    • High level of English
    • Knowledge of SQL Server 2012 and above (installation, configuration, backup and restore, SQL scripting).
    • Customer service orientation
    • Training and presentation skills
    • MCSE/ MCP certification – An advantage
    • Experience writing design specification documents – An advantage
    • Experience of healthcare IT – An advantage 

    Personal Skills

    • Independent and self-learner
    • Excellent communication and interpersonal skills
    • Accurate and Consistent
    • Problem solving abilities - thinks outside the box with a ‘can do’ attitude
    • Ability to work under pressure

    Company Location: Tel Aviv (Kiryat Atidim)

    Only relevant applications will be answered 

    Hide Description Apply
  • Technical Support Specialist – German Speaking

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Support Specialist German speaking to join our EMEA Customer Support group. The position requires getting familiar with the supported product and the customer needs, and provide excellent Technical Support and Customer Service.

    Read More Apply

    Technical Support Specialist – German Speaking

    iMDsoft, a global leader in clinical information systems, is looking for an experienced and talented Technical Support Specialist German speaking to join our EMEA Customer Support group. The position requires getting familiar with the supported product and the customer needs, and provide excellent Technical Support and Customer Service.

    Requirements

    • Mother tongue German - mandatory 
    • Previous experience in a comparable technical support and/or deployment position                                                                                                                                                     
    • Ability to understand and troubleshoot system and applications flows and provide technical solutions
    • High level of English
    • Knowledge of networking and operating systems
    • Experience with Microsoft technology (WIN Server 2008/2012, WMI, Power Shell, Registry, Active Directory, Domain Controller, DNS)
    • Knowledge of SQL Server 2012 and above (installation, configuration, backup and restore, SQL scripting).
    • Experience with virtualization technologies (both System and Application solutions)
    • Experience of healthcare IT – An advantage

    Personal Skills

    • Customer service orientation
    • Sense of urgency and ownership is handling Customer issues
    • Independent and self-learner
    • Excellent communication and interpersonal skills
    • Problem solving abilities - thinks outside the box with a ‘can do’ attitude
    • Ability to work under pressure

    Location: Düsseldorf

    Only relevant applications will be answered.

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  • Customer Success Manager

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Customer Success Manager to join our team to lead a major project in German. The work will be in Düsseldorf.

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    Customer Success Manager

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Customer Success Manager to join our team to lead a major project in German. The work will be in Düsseldorf.

    Description
    Responsible for the overall coordination of all activities in the project lifecycle, from handover from the Sales department to Implementation and including post-go-live follow-up as and when required.
    This includes planning, identification of deliverables, follow-up on execution, with specific attention to hazards and timelines.

    Requirements

    • At least 3 years' experience as a Project Manager for technological projects
    • Relevant academic degree
    • Willingness to travel frequently
    • German mother tongue
    • Good English reading, writing and conversational skills
    • Able to work independently; good interpersonal skills

    Advantages

    • Experience in the medical field
    • PMP, Prince2 Certification etc.
    • Additional languages
       
       Location: Düsseldorf 

    Only relevant applications will be answered.

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  • Application Specialist – Customer Support

    Applicants with a genuine interest in the growing industry of Health IT should apply to work in an autonomous, rewarding and challenging environment. Working from our Brisbane office located just outside the CBD, you will be an integral part of a tight knit team providing application support for medical professionals and operational staff using our iMDsoft suite of Clinical Applications.

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    Application Specialist – Customer Support

    Applicants with a genuine interest in the growing industry of Health IT should apply to work in an autonomous, rewarding and challenging environment. Working from our Brisbane office located just outside the CBD, you will be an integral part of a tight knit team providing application support for medical professionals and operational staff using our iMDsoft suite of Clinical Applications.

    Key responsibilities include:

    • Manage client expectations and provide a high level of customer service
    • Defines, maps and assists our customer to address their business needs
    • Supports Sales and Marketing activities
    • Performs as an active member of a highly skilled and professional team

    To be successful in this role you will demonstrate:

    • Tertiary Degree in related field – IT or Informatics or Equivalent Industry experience of 4+ years
    • A high degree of analytical and self-learning skills
    • Solid knowledge of Microsoft Office suite of products
    • Ability to self-learn and apply new skills and concepts quickly
    • High Level problem solving and decision making skills
    • A ‘can-do’ attitude’ while working to tight schedules and timelines
    • Experience in Customer Support and Customer Service orientation
    • A strong Customer Focus with excellent communication skills
    • Willingness to travel both nationally and internationally.
    • Flexibility with working hours to encompass Global Company needs

    Experience with the following would also be advantageous:

    • Clinical background
    • Well versed in application configuration and scripting
    • Experience with the implementation and support of clinical applications
    • Documentation
    • Experience with building test cases

    Location: Brisbane

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  • Technical Specialist

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Technical Specialist to join the team in our Brisbane office.

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    Technical Specialist

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Technical Specialist to join the team in our Brisbane office.

    Key responsibilities include:

    • Technical implementation at client sites including installation, training, on-site testing and support.
    • Advise and assist the Project Manager during implementation
    • Diagnoses and troubleshoots problems and provides support as necessary.
    • Knowledge of web orientated languages, including SQL, HTML, VB script and Java script
    • Manage the resolution of any outstanding acceptance issues before and after project go-live
    • Installs Medical Device drivers and develops and executes Test plans (unit testing).
    • Managing client expectations and providing a high level of customer service
    • Being an active member of a highly skilled and professional team


    To be successful in this role you will demonstrate:

    • A degree in Information Technology, Computer Science or relevant certification in Information Technology
    • Experience in IT field >3 years
    • Experience and Working Knowledge of Windows Operating Systems (Windows Server), MS SQL, networking fundamentals (including Active Directory)
    • Experience in system administration / network management / server installation - an advantage
    • High Level problem solving and decision making skills
    • Ability to learn and apply new technical skills and concepts quickly.
    • A strong customer focus with excellent communication skills
    • A 'can-do' attitude' while working to tight schedules and timelines
    • An outgoing and positive personality

    Company Location: Brisbane  office

    Only relevant applications will be answered

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  • Application Specialist, Customer Relations

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for an Application Specialist to join our Professional Services team in France. This is a full-time position (working from home), requiring frequent travel in France and Europe (30%-50%).

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    Application Specialist, Customer Relations

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for an Application Specialist to join our Professional Services team in France. This is a full-time position (working from home), requiring frequent travel in France and Europe (30%-50%).

    Description
    Software implementation in Intensive Care Units, and in operating rooms worldwide. The position involves managing implementation aspects, including overseeing customer relations, service, training, technical and administrative aspects.


    Requirements

    • Mother tongue: French- mandatory
    • Excellent English (spoken, reading & written) - mandatory
    • Excellent Computer skills
    • Proven training capabilities

    Advantages

    • Relevant academic degree                                                                                                                                 
    • Experience with implementation of clinical applications/instruction
    • Additional European language
    • Excellent social skills, customer service standards
    • Highly motivated, independent and charismatic

    Only relevant applications will be answered

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  • Customer Success Manager

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Customer Success Manager to join our team and to lead major projects in France. This is a full-time position (working from home), requiring frequent travel in France and Europe (30%-50%).

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    Customer Success Manager

    iMDsoft, a leading global provider of cutting-edge clinical information systems for the entire range of clinical environments, is looking for a Customer Success Manager to join our team and to lead major projects in France. This is a full-time position (working from home), requiring frequent travel in France and Europe (30%-50%).

    Description

    Responsible for the overall coordination of all activities in the project lifecycle, from handover from the Sales department to Implementation and including post-go-live follow-up as and when required. This includes planning, identification of deliverables, follow-up on execution, with specific attention to hazards and timelines.           

    Requirements

    • At least 3 years' experience as a Project Manager for technological projects
    • French mother tongue
    • Relevant academic degree
    • Willingness to travel frequently
    • Good English reading, writing and conversational skills
    • Able to work independently; good interpersonal skills

    Advantages

    • Experience in the medical field
    • PMP, Prince2 Certification etc.
    • Additional languages

    Only relevant applications will be answered

     

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